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IT Operation AND Digital Transformation Manager
Hanoi, Vietnam
Full-Time
You will love it
In-Office
Posted 1mo ago
Specialty:
Operation Manager
Experience Level:
6-10 years
Management Level:
11-20 people
English Level:
Fluent
Skills & Technologies
Information architecture
Optimization
Teamwork
Enterprise Resource Planning
Technical Management
Human Resource Information System (HRIS)
Customer Relationship Management (CRM)
About the Job
The Head of Digital Transformation is responsible for strategically planning, executing, and managing IT systems and services in Vietnam, ensuring they meet the business’s current operational needs and future growth. The role will also coordinate with Alten Asia to align with regional IS&T priorities and best practices.
Responsibilities
1. IT Infrastructure Management
- Oversee the entire IT infrastructure in Vietnam (servers, networks, devices, cloud/SaaS services).
- Ensure stable, secure, and flexible operations across all internal departments.
- Implement security policies, access controls, and system recovery plans aligned with Alten Group’s risk management standards.
- Lead digital transformation initiatives with a focus on building and integrating platforms for internal operations, management, and data (IDX).
- Select, integrate, and customize external technology solutions; coordinate the development of in-house platforms tailored to local operations.
- Supervise IT architecture to ensure alignment, scalability, and long-term operational efficiency.
- Collaborate with business units to lead procurement processes, including RFPs and vendor selection.
- Manage contracts and monitor service quality and performance of external technology providers.
- Ensure effective integration and deployment in alignment with implementation plans.
- Guarantee proper integration of new systems into the overall IT landscape and oversee smooth handover to operations.
- Ensure scope, timeline, and budget adherence throughout project lifecycles.
- Lead decommissioning of legacy systems to minimize cost and complexity.
- Define the IS&T department structure, delegate responsibilities, and manage team performance.
- Lead multi-functional and cross-border projects with diverse internal and external stakeholders.
- Attract, retain, and develop IS&T talent through training programs and career path planning.
- Motivate the team and foster a culture of transformation and innovation.
- Support departments in applying automation, data analytics, and AI to improve operational effectiveness.
- Stay current with technology trends, evaluate applicability, and propose innovations aligned with business strategy.
- Oversee the IT asset lifecycle and establish sustainable technology asset management practices.
- Work with suppliers to uphold environmental commitments within IS&T operations..
Minimum Qualifications
- Minimum 7–10 years of experience in information technology, including at least 3–5 years in a mid-to-senior management role overseeing large-scale IT systems or projects.
- Proven track record in leading or implementing internal enterprise systems (e.g., ERP, CRM, HRM, Workflow Platforms), particularly in the context of digital transformation within organizations of 500+ employees.
- Strong system thinking with a comprehensive understanding of IT architecture, risk management, cybersecurity, and modern infrastructure operations.
- Experience managing vendors: conducting RFPs, evaluating solutions, negotiating contracts, and supervising service delivery.
- Demonstrated leadership in managing technical teams and effectively coordinating cross-functional, cross-border projects.
- Proficient in English in a professional international environment.
Benefits
- Play a foundational role in digital transformation for an enterprise with over 1,200 employees in Vietnam, while aligning with Alten Asia’s regional innovation roadmap.
- Work directly with C-level leadership from VMO and Alten Asia, contributing to long-term digital system architecture for Southeast Asia.
- Gain exposure to group-wide projects and cross-country initiatives with future advancement toward CIO-level leadership.
- Be part of a fast-growing member company within a publicly listed multinational
- Salary range: Open for Nego
- Annual bonus, 13th-month salary, and full statutory benefits (social, health, unemployment insurance)
- Yearly health checkup at top hospitals
- Annual company trips, team-building, and performance recognition
- 1–2 annual salary reviews + on-demand increase based on performance.
- Fully sponsored certifications and executive training aligned with the company’s strategic goals.
- Premium healthcare insurance for BOM-level positions.
- 1,000,000 VND monthly car parking support (applicable even without owning a car).
- Invitations to leadership offsites, strategy workshops, and closed-door BOM events.
- Exposure to Alten’s global best practices, with networking and knowledge-sharing across regions
About The Company
VMO Holdings
ALTEN Group is a global leader in engineering and IT services, with more than 57,400 employees across 30 countries. VMO is a core member of Alten Group in Vietnam, currently developing its digital backbone to support operations locally and regionally.As we expand our technology and business capabilities, we are looking for a Head of IT Digital Transformation to lead our IT infrastructure, internal platform development, and digital transformation roadmap. This position will also act as a key bridge with Alten Asia for regional collaboration and alignment.
VMO Holdings
ALTEN Group is a global leader in engineering and IT services, with more than 57,400 employees across 30 countries. VMO is a core member of Alten Group in Vietnam, currently developing its digital backbone to support operations locally and regionally.As we expand our technology and business capabilities, we are looking for a Head of IT Digital Transformation to lead our IT infrastructure, internal platform development, and digital transformation roadmap. This position will also act as a key bridge with Alten Asia for regional collaboration and alignment.
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